Return policy
Discounted products ( final sale / goodbye sale ) are not eligible for exchange/return for store credit / refund .
how to Return for store credit - please click on the start your return here option in menu on website and fill the details. ( no return /exchange available for international order/address )
RETURN for store credit policy
1. Return initiating period is 12 days from the order shipping date !
2. Reverse pickup will be arranged by the brand RADHARAMAN.
3. you will receive store credit code once we receive the product back and approve your return request. ( it will take about 6-7 days )
4. Reverse pickup charges is Rs. 290 which will be cut from your store credit .
5.Store credit is valid for 2 months .
6.Store credit code is applicable once per order .
7. In case of offer purchase ( with discount codes ) , you won’t be able to get/apply the offer at the time of exchange/return .
8.No returns for store credit /exchange for international order .
9. In case reverse pickup is not serviceable at customer address , customer will send the dress back and he/ she will be provided the store credit code of full amount .
Important instructions:
Discounted items are not eligible for exchange/return for store credit
1. In normal purchase , We don’t provide exchange ! We have the facility of return for store credit . (We will arrange the return pickup of product and we will provide you store credit code once we receive it & you can apply the store credit code in your next purchase)
2. WHAT ITEMS ARE ELIGIBLE FOR EXCHANGE?
In original condition
Unwashed and Unworn
In the original packaging/With tags .
3. Returns for store credit can be processed Only once per order.
4. Customised orders are not eligible for exchange/return/store credit .
5. in case of damaged/defected/inappropriate item, we will provide the New piece after receiving the original item from you .
6. FOR MISSING PRODUCT :
please share complete unboxing video of the package to claim any missing / damage piece. NO UNBOXING NO CLAIM.
5. in case of damaged/defected/inappropriate item, we will provide the New piece after receiving the original item from you .
6. FOR MISSING PRODUCT :
please share complete unboxing video of the package to claim any missing / damage piece. NO UNBOXING NO CLAIM.